Ninth Circuit Rulings: What Businesses Need to Know About Online Arbitration Clauses

DTO Law attorneys Shilpa Coorg and Jean Mooney co-authored an article for Law360, titled “Tips For Cos. Crafting Enforceable Online Arbitration Clauses.”

The piece examines how recent Ninth Circuit decisions are reshaping the enforceability of online arbitration provisions and offers practical guidance for businesses on designing user interfaces that meet courts’ evolving standards. Drawing on cases such as Massel v. Successfulmatch.com, Morrison v. Yippee Entertainment, Inc., and Godun v. JustAnswer LLC, the authors analyze what constitutes “reasonably conspicuous notice” and a “clear manifestation of assent” under California law. Shilpa and Jean provide actionable recommendations for companies to strengthen their online terms of use.

Read the full article on Law360.